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#1 Posted : Wednesday, 1 November 2006 1:11:35 AM(UTC)
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Back again.......has anyone managed to get a verification letter from Holden for a 4dr HQ GTS Monaro? I just spoke to customer service at GMH re such a car and when I gave the operator the VIN, she advised me that they do not have records on file to match that VIN.

Any comments or suggestions?
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#2 Posted : Wednesday, 1 November 2006 2:21:16 AM(UTC)
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GMH are usually good at responding and will post a letter detailing the vehicle to you.It may be that you need to recheck the VIN numbers carefully, and if you have done so ,and they still can't help then put a note back here on the forum and I can try an
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#3 Posted : Wednesday, 1 November 2006 2:42:58 AM(UTC)
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From what I understand is GM-H is no longer looking up HQ to HZ anymore. One of the reasons maybe that they have no 48 to HG and then no VB to VL records.

All they seem to have is HQ to mid HZ and then VN onwards.

The only info they give on a HQ GTS
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#4 Posted : Wednesday, 1 November 2006 3:24:03 AM(UTC)
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Doesn't seem like much point in getting one if that is all it details! Thanks for the info though, I'll write to them anyway and see what comes up.

Cheers,
Greg
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#5 Posted : Wednesday, 1 November 2006 8:42:10 AM(UTC)
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How do you go about getting a "verification letter" and what info does it provide?.
Are you able to just dial the Customer assistance number -1800033349, or is their a way to get to the right department?
I have a HJ coupe, and would be interested to obt
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#6 Posted : Wednesday, 1 November 2006 4:42:54 PM(UTC)
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Traditionally you contacted the customer assistance department and they looked the info up, but woud only confirm engine number, ie you gave them an engine number and they said yes or no.

They would then send a letter stating that the car was sold on a
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#7 Posted : Wednesday, 1 November 2006 7:06:41 PM(UTC)
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Thanks Warren, I'll try this customer assistance line and see how I go.
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#8 Posted : Thursday, 2 November 2006 4:03:05 AM(UTC)
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RIX66,

Mate let us know how you go through a follow up post.....I'd be interested to see if you get the same response as I did or if I just had an customer service operator who didn't know what she was on about. If you can get details for a HJ, then I
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#9 Posted : Thursday, 2 November 2006 8:38:40 AM(UTC)
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Bitza, I rang customer service today, spoke to a bloke who took my details and noted my enquiry then gave me a reference number, He then sent my enquiry to a department(not sure which one).Later today a guy called Geoff even took the trouble to ring me a
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