Hi Monaro traders.
Most people get the product and its packaged nicely (most of the time) Unpack it and it looks fine (remember, these are marketed as "performance parts") and
most who buy, probably 98.7% are not mechanics or performance engine builders. So they think, Ok, Item arrived quickly, looks good, Ill post positive feedback!!
Those 98.7% then fit the item to their engine or car, It either fits or it doesnt. If it fits it Then s***s itself after a couple of 1000kms.
If it either s***s itself or doesnt fit,
MOST TRY to contact these people (Welcome to the nightmare) with no luck.
Those who just dont
give up will then be contacted and told that you are wrong or fitted the item incorrectly, the mechanics are wrong or fitted the item incorrectly, the professional performance engine builder is wrong, or fitted the item incorrectly, everyone is wrong eccept them!
Of those who still
persist (ebay resolution center and paypal insurance) You will be waiting 3-6 months before you see your refund.
As you would see from this pattern which shows that The feedback % on Ebay is missleading for this very reason (They have left positive feed back before the thing s***s itself or before fitting ill fitting item).
MOST people will give up before they get to the refund stage and just cop the loss (cheap stuff) and that is what these mongrels rely on.
The forums are full of it. Go to Any car forum in Australia.
This ONE Bussiness takes up the most posts and replies on the forums on this topic (look at the number of replies to any thread on any forum about At racing world, Sydney speed supplies and Procomp (All the same people).
This is more than misleading % numbers or customer service complaints.
This is also about them knowingly and willingly misadvertising their products ) I know for a fact and have proof, that is why I got my refund + costs. They also associate and openly align themselves with top end products.
Their use of the Felpro, scat and MSD names is just an example. This is how they lure the novice, The poor who struggle for years on their project, people buying gifts, the ignorant, etc.
AT racing, SSS, Procomp prey on the vulnerable.
A class action is now being talked about by disgruntled ripped off customers.
Edited by user 15 years ago
| Reason: Not specified