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#1 Posted : Sunday, 25 May 2008 8:04:26 AM(UTC)
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i bought some trim through your homebush store for lj for example a hoodlining that didnt fit some door trims that come away from the door card let that slide got the local trimmer to fix it didnt want to wait another six months for them to do something some seat trims well what can i say THEY DONT FIT do you guys even care about upsetting people selling us **** making us wait forever you go down there spend your hard earned money expect to get quality parts and all it is is junk
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#2 Posted : Sunday, 25 May 2008 8:52:19 AM(UTC)
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I went into a RARES store with a similer complaint.
Responce from the store was "I am sick of all you guys complaining,if you dont like it dont buy it"

Well matey, if I knew it was so crap I wouldent have in the first place. Was my responce.

Quality control from the production side of things is off.
Or does Rares have close enough is good enough approach to parts production.?

I agree, whats the point producing these parts if the are so wrong.
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#3 Posted : Monday, 26 May 2008 2:14:55 AM(UTC)
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All of rare spares stuff is crap. Why cant they get is wright? When half the stuff i was made 50 years ago, shouldnt it be bettter now ?
All they are good for is door trim clips and stuff you dont see.
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#4 Posted : Tuesday, 27 May 2008 2:37:39 AM(UTC)
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Kevin, the items you bought we order in off various motor trimmers, depending on what store you order from, Rare Spares are NOT motor trimmers....im sure if you took the part back with an explaination of what is wrong it would have been sorted out, may have taken some time, as its out of our controll when it is another companies problem too...

if you have a specific problem with a certain part, please let Les know he will do everything possible to fix the problem...







Rare Spares Perth (REX SPARES) Representative. If you have an enquiry, feel free to message me. To shop online directly from Rare Spares Perth go to https://rsp-secure.com/r...pares/?referrer=fastlane
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#5 Posted : Tuesday, 27 May 2008 3:02:20 AM(UTC)
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well i know rare spares are not motor trimmers but i have had that much trouble with there trim and im not the only one ive heard a few different stories the fact of the matter is if they have so much trouble with these trimmers why keep using them i had some stuff done by a guy in brisbane and it fitted perfect first time hoodlining visors ect and i will be speaking to rares at homebush on thursday when i take the **** back to them i dont want them to fix it i want my money back and i will go elsewhere PS THANKYOU TO LES FOR BEING CONCERNED BUT NO THANKS regards kevin
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#6 Posted : Tuesday, 27 May 2008 10:55:02 PM(UTC)
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unfortunately saying all our stuff is crap, doesnt help us fix the problems, if you advise us of what is wrong, there is a good chance we can sort it out.

I have never had a set of door trims, never had a headlining returned or complained about by anyone, if you go into a store yelling and screeming you probably wont get very far with the person serving you, if you go in and explain there is a genuine problem with the headlining, we can warrant it.

sorry to hear you have had a problem.

good luck with your restoration.



Rare Spares Perth (REX SPARES) Representative. If you have an enquiry, feel free to message me. To shop online directly from Rare Spares Perth go to https://rsp-secure.com/r...pares/?referrer=fastlane

Edited by user Wednesday, 28 May 2008 3:09:57 AM(UTC)  | Reason: Not specified

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#7 Posted : Wednesday, 28 May 2008 3:59:47 AM(UTC)
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i never said it was all crap i have used alot of parts from you guys it was all pretty good my complant is the trim i havent been yelling and screeming at anyone i have been pretty patient waiting and wharever thanks again
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#8 Posted : Wednesday, 28 May 2008 6:34:05 AM(UTC)
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kevin just so you know i believe les is on holidays. everyone needs a break evey now and than. I agree i have had my problems with rares. BUT. they have helped in many ways also. Les is always willing to listen.
_______________________________________
www.stickthisdecals.com.au
Duzty Offline
#9 Posted : Thursday, 29 May 2008 9:38:06 PM(UTC)
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sorry kevin i was directing the "crap" comment at Rare spares is **** post...



Rare Spares Perth (REX SPARES) Representative. If you have an enquiry, feel free to message me. To shop online directly from Rare Spares Perth go to https://rsp-secure.com/r...pares/?referrer=fastlane
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