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Joined: 6/02/2009(UTC) Posts: 194
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P/No CVDT4 - Is the right hand tube flared (like the left hand one) at the end that goes over the outlet in the plenum chamber?
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Rank: Member
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Joined: 22/04/2010(UTC) Posts: 473
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Hi only the one side is flared at the end furtherest away from the flange
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Rank: Member
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Joined: 6/02/2009(UTC) Posts: 194
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Well that would be why the r/h side didn't fit and split along the seam when I tried to fit it. L/H side was OK.
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Rank: Member
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Joined: 6/02/2009(UTC) Posts: 194
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I found a guy who has a NOS genuine set of these on the shelf and BOTH are flared. What do I do now?.....send them back....wait for them to be corrected?.....what?
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Rank: Member
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Joined: 22/04/2010(UTC) Posts: 473
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We are part way threw doing an investigation into these at the moment and getting them fixed up if they need rework
where did you buy them from? If they were purchased threw ourselves we will happily accept them back, if you can wait I can also post out a new replacement unit once they are in stock?
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Rank: Member
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Joined: 6/02/2009(UTC) Posts: 194
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I bought them from your online store....along with about $2500.00 worth of other stuff over the past 12 months. I've just started fitting parts up only to find things like this. Whoever does your research needs a boot up the bum.
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Rank: Member
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Joined: 6/02/2009(UTC) Posts: 194
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Rank: Member
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Joined: 22/04/2010(UTC) Posts: 473
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they are being dealt with now, i found some genuine samples which are being used to correct stock, i cant give you a real time frame unfortunatly as i dont even know myself yet
when i do hear something i will let you know
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Rank: Member
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Joined: 6/02/2009(UTC) Posts: 194
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Rank: Member
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Joined: 6/02/2009(UTC) Posts: 194
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Hey Bigcav....I notice you are still advertising these on the new web site (looks good by the way)...but are they the new ones or the old ones that dont fit?
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Rank: Member
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Joined: 22/04/2010(UTC) Posts: 473
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they are still advertised on our website but all our stock has been removed from the shelves, we leave them online for back order purposes etc
so nobody will actually get any untill we have the new correct stock, we advise people of this if they place an order etc
also the image will be updated as soon as the stock is in which appears to be approximatly the end of this month start of next
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Rank: Member
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Joined: 6/02/2009(UTC) Posts: 194
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It's May.....any word yet?
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Rank: Member
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Joined: 22/04/2010(UTC) Posts: 473
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the container landed 2 days ago, iv just spoken with the guys in the warehouse again and we've had a look for the pallet, its the 3rd pallet in line to be unpacked today so i should have stock in my hands tonight
Can you send me your address GTRPU and ill post them out
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Rank: Member
Groups: Registered
Joined: 6/02/2009(UTC) Posts: 194
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Rank: Member
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Joined: 6/02/2009(UTC) Posts: 194
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They arrived today and look OK. Thanks Cav
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