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As this site seems to be conected with rare spares I figure this is a good place to complain about them. You have a shop in Beverly Hills NSW that proudly presents itself as Rare Spares. But it does not appear on you website and tells me they won't sell me the product i want because of insurance reasons???? Looking for the part on your "online shop" it asks me to select state and then which store. Homebush was the store of choice. They list upper control arms for HQ to WB holdens on an exchange basis for $109.42. Great just what I want. Homebush will not sell them to me tells me to go straight to melbourne. Freight to get mine to them as they won;t sell them without seing mine first. The guy says I don;t know. I asked how much it costs to send the new ones to me. OHHH About $50. So $50 to send mine to them $50 to get them back and when they get mine thay may not even accept them. This is a load of ****. You advertise through your web site that they are available from Rare Spares Hombush. They have a price. Which is not what melbourne quoted any way. What the hell is the point of the on line shop. Every time I have ever tried to buy from the Hombuse or beverly hills store you get the run around or hey can;t get what you want where on the web site it is cleary listed that they sell. What a load of ****.
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pedders sell control arms exchange...or they used to.. |
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Hello ¨pissed off¨,firstly sorry for the inconvenience and confusion you have experienced so far.I am interested to know who told you what you have said on this thread.Was it via email or a phone call?Was it a call to Homebush or Beverly Hills?I would lik
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Dean is correct we do not sell second hand parts, there has obviously been some confusion with both parties I have been assured that Rare Spares Sydney (American Auto Parts) can sort out the problem Dean has made the offer give him a ring
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Hi All,
Now I have a beef with Rare Spares. I rang Rares at Homebush about 3 weeks back to get a rust rep panel for the HQ. The guy there said just keep calling we may get it in one day ! Hmm. I rang Melbourne. They had one. I ordered it ONLINE and I a
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Hello Tru Blu,i would be very interested to know what part you needed for your car? As for ¨just keep calling we may get it in one day¨ well,that isnt the way we like to do business/service our customers.
I can be contacted here 6 days a week,sorry fo
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ITO HAVE BEEN TOLD BY RARE SPARES IN HOMEBUSH TO KEEP CALLING BACK RE RUST REPAIR SUBFRAME SECTION SUIT HK,T,G SO IT MUST BE A COMMAN PROBLEM
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i recommend that rare spares sydney get there act together and let experienced "salesperson's" deal with online or rarer parts requests not some hang on i wont go there
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To be fair to the guys at rare spares Homebush, I've been in there a couple of times, admittedly only buying trinket type stuff like badges, a trim strip & some locks, and they were great.
I guess you guys seem to be having issues where the website is |
Cheers,
Mick
_______________________________________________________________
Judge a successful man not on how he treats his peers, but on how he treats those less fortunate. |
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the problem with that mick is there is very few 1948 to 1984 across the board early holden specialists..finding staff that have knowledge embedded in there head and do not need to rely on computers is the downfall of all parts shops these days...not just |
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Classic...et al !
My problem isnt a case of knowledge. I say i have the $$$ and the part number. You dont need to know its a HQ, XW whatever, just order the the thing. Its in their catalogue for pete sake.
I will call Melbourne on Monday and ask wh
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Trubluhq
I have just checked all the Rare Spares shops and we only have one HQ rust panel on order to go to NSW and that is an RP1042 wheel arch top. If that is the part you require Melbourne does have stock. You may have phoned Melbourne to check stock
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laurence I would not say it is a common problem but we have had a problem with one of or rust panel manufacturers who’s premises burnt down some time ago and he is still having trouble catching up, the subframe sectins are made by him
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I'm glad Rare-spares are doing their thing - At least I know I can get stuff - even if I can't afford it right now. After reading the article about them in Street Machine a while back I now understand why the bits can be expensive. That being said, I orde
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Hmm,i dont remember ordering any dweebs??I wonder when they came in ? Seems there may be a bit of confusion as Les points out as to the details of your order????? This will be the last time i reply to any complaints on this forum.As i have said,i am at th
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I was ordering parts from Homebush store - would give them the part numbers, confirm they where 'in stock' and guess what 7-10 days no parts, this happened three consectitive orders needless to say I now deal out of Melbourne and get the parts( 4 orders)
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I think that Les is fairly high up the food chain & he has been nothing but helpfull & communicative to a lot of members on this site.
Edited by user Tuesday, 24 October 2006 8:02:13 PM(UTC)
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Hi Les,
Yes the RP1042 is MY panel. You know when it was ordered, you have my number and postal address and all melbourne had to do was post it out. I dont have a beef with Homebush - I see it as a prob in Melbourne ordering system. THANKS HEAPS LES...
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quote:
Originally posted by trubluhq
Hi Les,
Yes the RP1042 is MY panel. You know when it was ordered, you have my number a
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Thanks for the help Les, much appreciated.
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